You wouldn’t hire just anyone to clean your house. Similarly, if you’ve decided to contract out cleaning and janitorial services at your office, it’s important to thoroughly review your options.
A cursory search online will unearth numerous cleaning companies in your community. Which one you choose will depend on a variety of factors, including your own personal preferences, cost and the cleaning needs of your workspace.
To help narrow down the field, Goldstar has compiled this handy list of questions to ask yourself when comparing the services of different cleaning companies.
How frequently do you need cleaning done?
Your answer will depend on numerous factors, including the nature of your business, the number of employees and what facilities (kitchen? bathrooms?) are present in the office.
What do you need cleaned – and what can you handle yourself?
Most cleaning companies provide a checklist of services they can perform. Once you’ve hammered down a routine that works for your office, make it clear to your employees that personal cleanliness is still their responsibility.
Who are your cleaning company’s references?
Don’t settle for online testimonials. Ask to speak with references from other companies that hired your cleaning service. Ask your references what the cleaners do well, what they can do better and whether they’re satisfied with the quality and cost of service.
Do you have special cleaning requests?
If you have cleaning requests that go above and beyond what’s on a cleaning company’s checklist, ask whether they will accommodate you and request a quote for the extra work. Training, health and safety laws and insurance may inhibit some companies from performing non-standard cleaning jobs, so be realistic in your expectations.
Is green cleaning important to you?
Some cleaning companies specialize in using products that are hypoallergenic, biodegradable and low in volatile organic compounds (VOCs). However, these eco-friendly plans will likely be costlier than normal service.
Most insurance companies now require a signed report showing that an empty vacation home has been checked once or twice a month during the off-season.
Goldstar cleaning crews will combine their housekeeping visit with an insurance security check, and record the date, time, and results of their visit so you can send a clear record to your insurance company.
This means you get to enjoy your vacation time without worrying about cleaning – and it could save your house insurance premiums from rocketing if you need to claim repairs.
Goldstar cleaning crews routinely check for:
• Open or unlocked windows and doors all around the building
• Signs of an attempted break-in or vandalism
• Lights or appliances that have accidentally been left on, causing high energy bills and a risk of fire.
• Broken or incorrectly programmed heating systems, which could cause your pipes to freeze in winter
• Sounds or signs that there might be a water leak or damage
• Early signs of rodent or pest infestation
• Flush each toilet and scrub the water line to avoid build-up of limescale
• Check all lights to make sure no bulbs have blown
• Can carry out deep cleaning tasks, such as carpet or furniture steam cleaning
Goldstar owner Jill Barclay has seen firsthand the damage that can be caused by a small problem that is left unnoticed for weeks.
“I knew one client who started using our services after a pipe in their basement burst, causing thousands of dollars of damage.
“When they last visited the home it would only have been a small drip in the water filtration system that they didn’t notice, but during the summer the pipe burst, flooding the entire basement.
“Unfortunately because they hadn’t used any kind of security check contingency plan, the insurance was cancelled and they had to cover the huge cost of the damage themselves.”
Rental peace of mind
When you rent out your vacation home, it’s particularly important to make sure everything is in good shape before your renters get there, says Jill.
“At another of our client’s homes, snow had piled up against a plexi glass barrier around the deck, causing it to shatter and making it unsafe to use.
“We came round to check the vacation home ahead of a rental, and were able to clean it up and get it replaced before the renters got there, which meant the owners didn’t have to cancel the booking or deal with poor reviews of their rental vacation home.”
Contact Goldstar now to arrange for a personalized quote to clean and check your home.